Contact
tl supports you in your mobility experience before, during and after your trip
Customer service
Customer centres
Experienced advisors are at your service. Visit our various customer centres for any inquiries concerning the network or the purchase of transport tickets.
| Customer centres | Opening hours |
|---|---|
| Flon Place de l’Europe 5b 1003 Lausanne How to get there | Mo: 7:00 – 19:00 Tues – Fri: 8:00 – 18:00 Sat: 10:00 – 16:00 Sun: Closed |
| EPFL Maison de la mobilité Avenue Piccard 1015 Lausanne How to get there | Mo – Fri: 9:00 – 13:00 / 13:30 – 16:30 Sat – Sun: Closed |
| Renens Rue de Crissier 1 1020 Renens How to get there | Mo: 7:00 – 19:00 Tue – Fri: 8:00 – 18:00 Sat : 10:00 – 16:00 Sun: Closed |
| Echallens Place de la gare 9 1040 Echallens How to get there | Mo – Fri: 8:00 – 12:00 / 13:30 – 16:30 Sat – Sun: Closed |
Administrative centre
| Administrative centre | Opening hours |
|---|---|
| Perrelet Chemin du Closel 15 1020 Renens How to get there | By telephone: Mon – Fri: 07:30 – 12:15 / 13:00 – 17:00 Sat – Sun : Closed |
Point of sale and partner networks
If you would like to renew your Mobilis subscription or buy a prepaid card, go to one of our many partner points of sale. An alternative with extended hours and close to home.